Our Story

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It’s more than being a financial institution, it’s being a trusted ally and community partner. As Michigan’s largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. So, whether you are looking to grow your business, secure your future, or find a partner who shares your vision, Mercantile Bank is here for you.

Mercantile Community Partners supports community development and affordable housing through lending and tax credit investment, creating affordable housing units and essential community spaces, and empowering communities by navigating each step in the financing process.

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Community Impact

Our commitment to community goes beyond words, it’s measured in action. Through community development lending, volunteerism, charitable giving, and transparent impact reporting, Mercantile Bank is helping build stronger, more vibrant communities. See how our people and purpose are creating meaningful change locally and beyond.

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Environmental Impact

Environmental stewardship is integral to how Mercantile Bank operates. By upgrading facilities with energy-efficient systems, reducing utility usage, and expanding recycling and waste reduction efforts, we’re delivering measurable environmental savings while building a more efficient, sustainable future for our organization and communities everywhere locally.

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6800000000

Total Assets

Locations

750

Employees

Launch Timeline

5 / February / 2011

Brainstorming is a great way to generate new ideas or to solve problems. When you engage in brainstorming, you allow yourself to think freely without any restrictions or limitations.

Raymond Reitsma
President and CEO

Sonali Allen
Chief Compliance Officer

Mark Augustyn
Chief Commercial Banking Officer

Mike Bishop
Commercial Banking Manager

Chuck Christmas
Chief Financial Officer

Doug Holtrop
Senior Commercial Banking Officer

Brett Hoover
Chief Human Resource Officer

Amy Kam
Executive Operations Manager

Justin Karl
Senior Commercial Banking Officer

Nichole Kladder
Chief Marketing Officer

Derrick Kooistra
Chief Information Officer

Janina Kreider
Finance Director

Doug Ouellette
Chief Community Banking Officer

Tara Randall
Chief Experience Officer

Scott Setlock
Chief Operating Officer

Sarah Smith
Engagement and Learning Director

Misti Stanton
Talent and Culture Officer

Bob Worthington
Chief Risk Officer

Then

1997

Mercantile Bank of West Michigan was founded and MBWM went public.

2003

The Bank reached $1 Billion in assets.

2003

2005

The new headquarters was built on Leonard Street in Grand Rapids, Michigan.

2014

Firstbank merged with Mercantile Bank.

2014

2023

Mercantile Bank became the largest bank headquartered in Michigan and reached $5 Billion in assets.

2025

Mercantile is named as Forbes 2025 America's Best Banks.

2025

Now

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Mercantile Bank - Lenoard Branch - Lookbook

Mercantile Lookbook

At Mercantile, our customers' success is our success, because when you grow, we grow too. As the largest bank headquartered in Michigan, we take pride in supporting our communities and the responsibility that comes with it. View our Volume 1 Lookbook to see how.

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Careers

We get that you spend almost as much time working as you do at home so you want an environment where you can thrive and reach your full potential. We get that attractive compensation and benefit plans are important. We get that feeling valued, accepted and respected is key. Mercantile Bank is a great place to work and grow.

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About Us

Our Story

Community Impact

Environmental Impact

Launch Timeline

Senior Leadership & Strategy Team

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Mercantile Lookbook

Careers

Awards and Accolades

About Us

Our Story

Community Impact

Environmental Impact

Launch Timeline

Senior Leadership & Strategy Team

Headline goes here

Mercantile Lookbook

Careers

Awards and Accolades

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