In an effort to help you better protect your personal information, your Login ID and Password will be input on separate screens.
Login IDs will be input on the Mercantile Bank homepage, you will then be directed to a new page to input your password.
Mercantile Bank is committed to helping its customers maintain a safe and secure online experience. Our security center makes it easy to find information and recommendations on securing your computer and protecting your personal information.
Mercantile Website Security
Mercantile Bank has purchased an Extended Validation (EV) SSL Certificate for the website, which provides an additional layer of protection. This enables customers to trust that the Mercantile Bank site is what it claims to be, rather than a fraudulent mirror site operated by perpetrators of phishing schemes. This is new technology designed specifically to address widespread phishing schemes that have been targeting the financial services industry.
When you visit a site with this new EV SSL Certificate, new high-security browsers will trigger the address bar to turn green and display the name of the organization listed in the certificate as well as the Certificate Authority as shown below:
Mercantile Internet Banking Multifactor Authentication
Trusteer Rapport Security Software
Free online fraud protection from Mercantile Bank and Trusteer.
Online security is more important than ever and sometimes antivirus software and a firewall aren´t enough to protect you from online fraud and phishing attacks. Mercantile Bank is partnering with Trusteer, Inc. to offer you a free online fraud software application that helps to safeguard your account by protecting your web browser from online threats.Read more about Trusteer Rapport Security Software
- Consumer Resources for Becoming an Informed Banking Customer
- Don't Be an Online Victim: How to Guard Against Internet Thieves and Electronic Scams - Online Tutorial brought to you by the FDIC
Fraudulent emails & websites:Internet Fraud Compliant Center - www.ics.gov
Suspicious online transactions?800.453.8700
Lost or stolen credit cards:During Bank Hours: 616.406.3870
During Non-Bank Hours: 866.839.3485
Mercantile Bank Loss Prevention Department:West Region: 616.406.3785
Central Region: 989.268.9406