Safety & Security

In this together and ready to help

Mercantile’s Response to COVID-19 and Our Commitment to You

Like you, we are working to respond to the rapid changes and questions facing us all. We want you to know the team at Mercantile Bank is committed to helping our customers during this challenging time. We encourage you to contact us if you are facing a financial hardship as a result of the COVID-19 pandemic.

If you are experiencing a hardship during this time, Mercantile Bank is here to help you get the resources you need.

Thank you for interest in the Paycheck Protection Program (PPP) under the SBA CARES Act. Based on the SBA recommendation, we are only accepting applications from current Mercantile Bank business deposit and/or loan customers.

We are working diligently with the SBA as a preferred lender to provide timely and accurate information, however the program continues to evolve. If you are a current Mercantile Bank business deposit and/or loan customer then please contact your loan officer, your local branch, or our customer contact center for more information and the next steps.

In the meantime, please read through and gather the data the below US Chamber of Commerce document suggest you’ll need. The document includes a helpful outline of eligibility requirements along with the information that will be required as part of calculating the loan you may be qualified to receive.

Small Business Guide and Checklist for Emergency Loans


While our lobbies remain closed, Drive Thru’s, ATMs and Live ATM Bankers remain available. Here are all of the the ways to continue to bank with us:

General Announcements

For more information, contact us at: