Safety & Security

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Mercantile’s Response to COVID-19 and Our Commitment to You

The newly signed COVID-19 Relief Bill includes another round of Economic Impact Payments (EIPs) of $1,400-per-person. The IRS expects to start sending ACH files today for payment on Wednesday, March 17, 2021. They will also begin to process mailed payments, however the IRS was not yet able to provide details on those volumes.

IRS FAQs regarding economic impact payments: click here.

The Paycheck Protection Program is set to expire on May 31, 2021. If you are interested in applying, please contact your commercial lender or branch manager as soon as possible.

Remember that using our online or mobile banking apps is the fastest way to know if your EIP direct deposit has been received. For more information or to sign up for online banking, click here. As your community bank, we are here to help! If you have any questions, you can always call our customer service center at 1-800-453-8700.


Lobbies have reopened at several branch locations.

Click here to see our locations directory to check the status of lobby services for a specific branch.

Click Here for all of the ways you can continue to bank with us.

Like you, we are working to respond to the rapid changes and questions facing us all. We want you to know the team at Mercantile Bank is committed to helping our customers during this challenging time. We encourage you to contact us if you are facing a financial hardship as a result of the COVID-19 pandemic.

Contact Us For Assistance with Loan Payments

For more information, contact us at: