Safety & Security

Let's Work Together

Mercantile’s Response to COVID-19 and Our Commitment to You

In late December, a new Coronavirus Relief Bill was signed into law. This bill includes both a new round of the Paycheck Protection Program (PPP) and another Economic Impact Payment (EIP). PPP offers SBA loans to help businesses keep their workforce employed during the COVID-19 crisis and EIP are payments to invidivuals. For more information on PPP click here, and for more information on EIP click here.

Remember that using our online or mobile banking apps is the fastest way to know if your EIP direct deposit has been received. For more information or to sign up for online banking, click here. As your community bank, we are here to help! If you have any questions, you can always call our customer service center at 1-800-453-8700.


In an effort to follow public health recommendations for keeping our employees and customers safe, lobby banking services are by appointment only. Branches with Drive-Thrus remain We have many alternative ways to bank with us.

Click here to see our locations directory.

Click Here for all of the ways you can continue to bank with us.

Like you, we are working to respond to the rapid changes and questions facing us all. We want you to know the team at Mercantile Bank is committed to helping our customers during this challenging time. We encourage you to contact us if you are facing a financial hardship as a result of the COVID-19 pandemic.

Contact Us For Assistance with Loan Payments

For more information, contact us at: