Safety & Security

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Mercantile’s Response to COVID-19 and Our Commitment to You

The recently signed COVID-19 Relief Bills have included Economic Impact Payments (EIPs). To learn more, please check the IRS FAQs regarding economic impact payments: click here.

The Small Business Administration announced that the Paycheck Protection Program funding has been exhausted and that the PPP application portal stopped accepting applications. If you have any questions about this program, please contact your commercial lender or branch manager. To learn more or to apply for PPP forgiveness: click here.

Remember that using our online or mobile banking apps is the fastest way to know if your EIP direct deposit has been received. For more information or to sign up for online banking, click here.

As your community bank, we are here to help! If you have any questions, you can always call our customer service center at 1-800-453-8700.


Lobbies have reopened at several branch locations.

Click here to see our locations directory to check the status of lobby services for a specific branch.

Click Here for all of the ways you can continue to bank with us.

Like you, we are working to respond to the rapid changes and questions facing us all. We want you to know the team at Mercantile Bank is committed to helping our customers during this challenging time. We encourage you to contact us if you are facing a financial hardship as a result of the COVID-19 pandemic.

Contact Us For Assistance with Loan Payments

For more information, contact us at: