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Online Resources

Mercantile Bank offers many convenient Online Services to our customers. Use the information below to help you find the support you need with any of these products.

Online Banking Help Desk

Visit the help desk for user guides and quick reference guides for personal and business online banking users, as well as mobile banking. You can also find more information on funds manager.

Online FAQs

The Online Banking FAQs is a comprehensive list of frequently asked questions for all aspects of Online Banking.

Remote Deposit Capture

Remote Deposit Capture is compatible with Internet Explorer 11 and Google Chrome.

All scanning workstations must have Microsoft's .NET Framework 4.6 installed.

Mobile Banking

View our MercMobile® FAQs for answers to many of your questions.

MercMoney®

Visit the MercMoney® page to read about all of the great features and benefits of MercMoneyTM.

Text (SMS) Banking Guide

View or download the Text Banking Guide for a list of commands that can be used.