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Online Resources

Mercantile Bank offers many convenient Online Services to our customers. Use the information below to help you find the support you need with any of these products.

Internet Banking Update

We are excited to announce an update to our Online and Mobile Banking system. This update continues to add enhancements to our online banking system. Specifically, this upgrade will allow more functionality for business users in the area of wires and tax payments. It also will feature Fingerprint Login for Android users and will display additional loan fields.

On Tuesday, December 6th the online and mobile banking system will be down from 5:30 7:30 p.m. and these new features will be available when the system is restored that evening.

Visit the Internet Banking Help Desk to view updated guides and resources.

Internet Banking Help Desk

Visit the help desk for user guides and quick reference guides for personal and business internet banking users, as well as mobile banking. You can also find more information on funds manager.

Online FAQs

The Internet Banking FAQs is a comprehensive list of frequently asked questions for all aspects of Internet Banking.

Remote Deposit Capture

Remote Deposit Capture is compatible with Internet Explorer 11 and Google Chrome.

All scanning workstations must have Microsoft's .NET Framework 4.6 installed.

Mobile Banking

View our MercMobile® FAQs for answers to many of your questions.


Visit the MercMoney® page to read about all of the great features and benefits of MercMoneyTM.

Text (SMS) Banking Guide

View or download the Text Banking Guide for a list of commands that can be used.