In an effort to help you better protect your personal information, your Login ID and Password will be input on separate screens.
Login IDs will be input on the Mercantile Bank homepage, you will then be directed to a new page to input your password.
ATM/Debit and Credit Card Contact Numbers
During Bank Hours: 800.453.8700
Debit/ATM Cards:During Non-Bank Hours: 844.646.5468
Credit Cards:During Non-Bank Hours: 866.839.3409
Use the information on the tabs below to notify us of lost or stolen cards, transaction verifications, travel notifications and to locate convenient ATMs.
To Report Lost or Stolen Cards
Debit/ATM Cards:During Bank Hours: 616.406.3870
During Non-Bank Hours: 844.646.5468
Credit Cards:During Bank Hours: 616.406.3870
During Non-Bank Hours: 866.839.3485
Change or Reset Your PINCall 1.800.992.3808 or visit any Mercantile Bank ATM.
Transaction VerificationCredit Cards: 866.839.3409
Debit/ATM Cards: 877.253.8807
By informing us of your travel and/or purchase plans, we can work to ensure that you are able to use your debit card without the fear of having your transactions declined.
- Call us during normal business hours at the phone numbers listed to the left.
- Send us a secure message with your account and travel details.
- Stop into any branch location during normal business hours.
- Send us a secure message when logged into Internet Banking.