Business Card Services

Put the power of Mercantile in your pocket.

Contact Mercantile Card Services

During Bank Hours: 800.453.8700

  • Debit/ATM Cards: During Non-Bank Hours: 844.646.5468
  • Credit Cards: During Non-Bank Hours: 866.839.3409

To Report Lost or Stolen Cards

Debit/ATM Cards:

  • During Bank Hours: 616.406.3870
  • During Non-Bank Hours: 844.646.5468

Credit Cards:

  • During Bank Hours: 616.406.3870
  • During Non-Bank Hours: 866.839.3485

Change or Reset Your PIN

Call 1.800.992.3808 or visit any Mercantile Bank ATM

Transaction Verification

  • Credit Cards: 866.839.3409
  • Debit/ATM Cards: 877.253.8807

Travel Notification

By informing us of your travel and/or purchase plans, we can work to ensure that you are able to use your debit card without the fear of having your transactions declined.

  • Call us during normal business hours at 800.453.8700.
  • Send us a secure message with your account and travel details.
  • Stop into any branch location during normal business hours.
  • Send us a secure message when logged into Internet Banking.

Our Cards

Mercantile Visa Business Card

Mercantile Visa® Business Card

Smart money management is essential to the success of any business. The Visa® Business credit card offers what your business needs to stay on top.

Mercantile Visa Debit Card

Mercantile Visa Debit Card

Save time and money with the quick, no-hassle purchasing ability of the Visa Debit Card. It's a debit card that acts like a check only faster, easier and safer. And it's accepted just like a Visa Credit Card at millions of locations worldwide!

HSA Debit Card

Mercantile Health Savings Account (HSA) Debit Card

For employers, HSAs provide a means to help control skyrocketing costs. The HSA Debit Card can be used for your healthcare expenses - the cost is automatically deducted from your Health Savings Account.

Reloadable Card

Mercantile Reloadable Card

Reloadable cards are an affordable alternative to check cashing.

Travel Card

Mercantile Travel Card

Travel cards are more convenient than traveler's checks and more secure than cash. This prepaid re-loadable card is recognized worldwide and accepted at merchants and at ATMs.

Gift Card

Mercantile Gift Cards

Mercantile makes it easy to give the perfect gift: you can order a Gift Card online, or you can contact your closest Mercantile branch.

Payroll Card

Mercantile Payroll Cards

The Mercantile Payroll Card is an easy way to pay employees, reducing the need for paper paychecks. It integrages seamlessly with your payroll process and provides cost savings for your company and your employees.

Related Services

  • Increase sales by offering your customers the convenience of paying by credit card or debit card in person, on the phone, over the Internet or through a mobile device. Mercantile Bank will connect you with a trusted provider who can supply reliable, cost-effective service and equipment to meet your unique needs.

    Credit Cards

    Mercantile Bank offers full-service global payment solutions for all sales channels: e-commerce, mail and telephone orders, scheduled payments as well as in-person and mobile. We will get you up and running to process Visa®, MasterCard®, Discover® and American Express® cards.

    Debit Cards

    Mercantile Bank also offers point-of-sale debit processing. With debit card processing, customer purchases are deducted directly from their checking accounts. This reduces your financial risk, lowers transaction fees and increases average "cash" sales.

    Online and Mobile Sales

    Mercantile Bank can also help with secure credit card transactions generated online. In addition, our MobilePay solution combines a merchant account with a mobile device payment application, allowing you to securely accept mobile payments anywhere you are. MobilePay is compatible with the iPhone®, iPad®, iPod Touch®, Blackberry® and Android™ smart phones and eliminates the need to invest in a dedicated wireless credit card terminal.

    Fees and Deposits

    Mercantile Bank provides merchant services at very competitive rates. We'll collaborate with you to gain a thorough understanding of your business and how you process credit card transactions to ensure that we are offering you the best options to streamline deposits and maximize your cash flow.

  • CardValet

    A mobile app that lets you control debit card usage and spending on the go.

    Features

    • Card usage controls: Establish spending limits to allow transactions up to a certain dollar amount and decline transactions when amounts exceed pre-defined thresholds. Transactions can also be monitored or controlled for specific merchant categories such as gas, hotel, travel, restaurants, groceries or electronic stores.
    • Card on/off setting: When the card is "on," transactions are allowed in accordance with the usage control settings you've established. When the card is "off," no purchases or withdrawals are approved until the card is turned back "on." This control can be used to disable a lost or stolen card.
    • Location-based controls: Restrict transactions to merchants located within a certain range of your location (using your phone's GPS); transactions requested outside of the specified area can be declined.
    • Fraud protection: Report or restrict PIN and signature transactions, enabling you to manage, track and report specific types of transactions and quickly detect unauthorized activity.
    • Interactive alerts: Real-time alerts can be sent when a card is used, when a transaction is approved and exceeds any of the permitted use policies, or when a card transaction has been attempted but is declined.
    • Financial features: Conduct limited card-related transactions wherever you are, any time of the day, including real-time balance inquiries and locating ATMs.

    iOS App Android App

  • SecurLOCK Equip

    SecurLOCK™ Equip allows you to control how, when and where your Mercantile credit card is used. It is a simple and secure way to manage and monitor your payment transaction activity. SecurLOCK Equip can help keep your credit cards safe and provide instant notifications whenever your card is used.

    Features

    • Turn cards on/off to enable or disable usage
    • Set controls and alerts by channel (in-store, online, mobile, ATM, etc.)
    • Set transaction spend limits
    • Select geographic locations where the card can be used
    • Set specific merchant categories
    • View recent transaction history
    • Receive real-time alerts

    iOS App Android App

Contact Us

Find a Mercantile Branch

Find a Mercantile Branch

Our Locations
Call Mercantile at 800.453.8700

Call Mercantile at 800.453.8700

Call Center Hours Monday - Friday 8:00am - 6:00pm Saturday 9:00am - 1:00pm

24-Hour Telephone Banking: 866.242.6410

TTY/TDD: 866.242.6415

Email Mercantile

Email Mercantile

Contact Us

Safety & Security

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We welcome any feedback on how to improve the site's accessibility for all users.

Routing Transit #: 072413829
SWIFT Code: MEMIUS33